Be Brilliant Now ABN 61485143643
PRIVACY POLICY

This Privacy Policy outlines our commitment to protecting the privacy of your personal information that we collect through this website https://www.bebrilliantnow.com (Site) or directly from you.

We adhere to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth), which govern how we collect, use, disclose, store, secure, and dispose of your personal information. More information on these principles is available at the Office of the Australian Information Commissioner (OAIC): https://www.oaic.gov.au.

By providing us with personal information, you acknowledge that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it.

If you do not wish to provide personal information, you do not have to do so; however, this may affect your ability to use the Site or access our products and services.

1. What Personal Information We Collect

Personal Information refers to any data that can reasonably identify an individual. The types of personal information we collect include (but are not limited to):

  • Name
  • Email address
  • Phone number
  • Postal and billing address
  • Any other information voluntarily provided through our website or direct communication

We may also collect personal information from third parties where necessary and will protect it as outlined in this Privacy Policy.

2. How We Collect Your Personal Information

We obtain personal information through:

  • Direct communication (e.g., email, phone, in-person conversations)
  • Website forms and subscriptions
  • Cookies and tracking technologies (for analytics and user experience improvements)
  • Social media interactions
  • Third-party referrals

We do not guarantee website links or the privacy policies of third parties.

3. How We Use Your Personal Information

We collect and use your personal information for the following purposes:

  • To contact and communicate with you
  • To provide our products and services
  • For internal record-keeping and administration
  • For marketing and promotional purposes (you can opt out at any time)
  • To improve our services and customer experience
4. Sensitive Information

Sensitive information includes details such as racial or ethnic origin, political opinions, religious beliefs, health information, or criminal records. We will only collect or use sensitive information:

  • With your explicit consent
  • Where required by law
  • When necessary for the provision of services
5. Disclosure of Personal Information

We may disclose your personal information in circumstances including:

  • To third-party service providers who assist in delivering our services (e.g., IT support, marketing platforms)
  • When required by law
  • When you provide consent for disclosure

We ensure that third-party providers adhere to this Privacy Policy regarding the handling of your personal information.

6. Data Security & Retention

We are committed to ensuring your personal information is secure. We implement safeguards to protect against misuse, loss, and unauthorized access.

When personal information is no longer required, we take reasonable steps to securely destroy or de-identify it. However, some records may be stored for at least 7 years, as required by law.

7. Accessing and Updating Your Personal Information

You may request details of the personal information we hold about you, subject to exceptions under the Privacy Act 1988 (Cth). No fee applies for access requests, but an administrative fee may be charged for copies of records.

If you believe the information we hold is inaccurate, outdated, incomplete, or misleading, please contact us at hello@bebrilliantnow.com. We will take reasonable steps to correct any inaccuracies promptly.

8. Unsubscribe & Opting Out

To unsubscribe from our marketing emails or opt out of communication, please contact us at hello@bebrilliantnow.com.

9. Complaints & Contact Information

If you believe we have breached the Australian Privacy Principles, or if you have any concerns about how we handle your data, please contact us in writing at:

Be Brilliant Now
ABN: 61485143643
Email: hello@bebrilliantnow.com

We will respond within a reasonable timeframe and take appropriate action to resolve your concerns.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.

Last updated: February 2025